Salesforce Admin Online Training Modules Overview

Core topics of Salesforce Administration Online Course

Salesforce Admin Course is developed to make us learn and became master in the Salesforce administration and app-builder platform. This Salesforce Admin course helps us to configure and provide the ability to collect, analyzing and retrieving information regarding the database.

Objectives of the Course

• To configure and manage Salesforce
• To implement automation, security and data validation over custom apps
• To develop new web applications using new user interface

Pre-requisites

• There are no pre-requsites required for this Salesforce Admin Training. However, prior knowledge on functionalities of salesforce is a added advantage

Who should do the course?

• IT Developers and Administrators
• App builders
• Sales Managers and Executives
• Those who would like to build skills in the Salesforce career

Salesforce Admin Online Course Content

Salesforce.com Introduction

• Introduction About Cloud
• com Overview
• com Cloud Computing
• Cloud Overview Benefits of Cloud
• CRM Overview Benefits of CRM

Services Provided by the Salesforce

• Software as a Service
• Platform as a Service
• Infrastructure as a Service
• Database as a Service

Salesforce Vs Other Cloud computing Technologies

Salesforce Vs DotNet Vs Java Vs Other Technologies

• Applications can build using Salesforce
• Sales Cloud
• Service Cloud
• Marketing Cloud
• Custom Cloud Applications ; etc

Why Salesforce is more popular & Competitive In Market

• Rapid application Development, Cost Reduction & Quality Products

Sales Cloud – Overview

• Sales Cloud Objects
• Business Scenarios included in Sales Cloud

Service Cloud – Overview

• Service Cloud Objects
• Business Scenarios included in Service Cloud.

Salesforce Architecture – Cloud Computing is a Better Model – Multitenant

Salesforce.com CRM Editions / Pricing

Force.com Database Configuration

• Database Model – Custom Object Creation
• Standard Objects
• CRM Objects
• Products
• Campaigns
• Leads
• Account
• Contacts
• Opportunities
• Cases
• Solutions etc.
• CRM functionality in Salesforce and use of standard objects
• Custom Objects Vs. Standard Objects
• Limitations

Field Creation and its Relationships

• Different Data types
• Standard Data types –
• Text, Email, Number, Currency, URL, Text Area,
• RichTextArea, etc.,
• Storage Limitations
• Read only Data types
• Auto Number, Formula and Rollup summary
• Rollup summary Operations
• *Sum(), Min(), Max() and Count
• *Limitations in Rollup summary
• Relational Data types
• Lookup Vs Master – Detail Relationship
• Limitations
• Required, External Id, Default Value and Unique fields

Field Dependencies – Dependent Picklist Fields

• Controlling field/Dependent field?
• Making dependent pick list fields
• Limitations

Page Layouts

• Introduction
• Customize the page layouts.
• Defining Page layouts
• Field order changes
• Adding custom buttons and links
• Defining required and read only fields
• Adding related list
• Adding Sections in Detail page

Record Types

• To create and maintain record types for your organization.
• Display different page layouts and picklist values based on record types.
• Uses of Record Types
• Assigning Record types to the Profiles.

Email Templates

• Email Templates – Sending Single emails and Mass emails.
• Types of Templates – Text, HTML (Using Letter Head), Custom (without using letter head), Visual force Email Templates.
• Merging fields in Email Templates

Workflows

• Defining Workflow
• Workflow Actions
• Email Alert
• Task Create
• Field Update
• Outbound Message
• Difference between Evaluation Criteria and Rule Criteria
• Time based workflows
• Workflow Vs Time based workflow.
• Workflow Vs Trigger

Validation Rules

• Defining Salesforce Data Validation
• Creating Custom Validation Rules

Validation Rules Vs Triggers

Workflow Rules Vs Triggers

Users, Roles and Profiles, Permission Sets

• Creating Users
• User Licenses Overview
• Understanding Record Ownership and Access
• Role Hierarchy
• Creating Roles
• Creating Profiles
• Profiles
• Overview and different profiles
• User Permissions
• Permission Sets in Salesforce

Data Utilities

• Import using Application Import Wizard
• Import Wizard Vs Data Loader
• Mass Delete
• Understanding Storage(attachments, documents and records)
• Storage Usage
• Data Loader Operations Insert/ Update/ Delete/ Upsert / export / exportall / delete / deleteall
• Attachment upload with Data loader
• Data Loader Vs Other Third Party ETL Tools

Report Types, Reports and Dashboards, Home page Components

• Creating Report Types for the Reports
• Report Types, Reports & Dashboard Overview
• Different Reports
• Defining Custom Reports
• Advanced Filters
• Defining Dashboards
• Home page Components
• Differences between different Reports in Salesforce.

Tab Creation

• Types of Tabs
• Custom object Tabs
• Web Tabs
• Visual force Tabs
• Lightning Page Tabs

App Design

• Custom App
• Service Cloud Console

AppExchange

• Introduction
• Installing an App
• Uninstalling an App
• Marketing the products through Appexchange

Job Opportunities in Salesforce Admin

Who wouldn’t prefer a job that assures a fast paced global career, higher than average perks? The job opportunities in the domain of Salesforce Admin are quite plenty. And with the increase in the colossal demand for the qualified experts across the top industries, more & more number of aspirants are planning towards securing their career in this domain. And also in response to the whooping salary packages for the certified professionals in this domain most of the professionals who are working in other prominent technologies are working towards making a career transition into this domain.

Salesforce Admin Online Training by SacrosTek Systems will set you on the right career path of achieving success in this domain.

SacrosTek Systems offer certification programs for Salesforce Admin. Certificates are issues on successful completion of the course and the assessment examination. Students are requested to participate in the real-time project program to get first-hand experience on the usage and application of the Salesforce Admin. The real-time projects are designed by our team of industry experts to help students get best possible exposure to the Salesforce Admin and its applications.